Terms & Conditions
All The Keith Vaughan Society products are sold subject to the terms and conditions set out below.
1. Acceptance of Order
Your order becomes binding as soon as it has been accepted by The Keith Vaughan Society, subject to your rights of cancellation. It is your responsibility to check all the details and aspects of your order are correct, before you send through your order acknowledgement email.
If the product you have received is damaged or we have made a mistake with your order we will of course repair or replace it as soon as possible. Upon delivery of your product, please check it very carefully and report any problems immediately as we will not be held liable for visible defects identified after 48 hours of delivery. We cannot be held liable for conditions of use or storage within the customer’s house after delivery which may affect the product in any way.
International customers will be responsible for you will be responsible for the payment of any applicable import duties and taxes. All orders are totally refundable up to 48 hours after your order is placed. Every effort is made to ensure that prices are correct at the time of publication. If an error has been made, we or you may cancel the order. We reserve the right to change prices without notice up until the time you have placed your order.
As standard our books are shipped via Royal Mail 2nd Class post unless otherwise requested. Works of art are delivered by a signed courier service between 9am – 5pm.
Although we check every piece of art before it is dispatched, there are rare occurances of art being damaged whilst in transit. If your book or piece of art has been damaged whilst being couriered, please contact us within 48hrs of receipt of goods to organise to return the item. The piece will need to be wrapped in as much of the original packaging as possible, placed back into the external packaging and sealed before it is collected for return. Our return period is 14 calendar days for orders placed online, 7 working days for orders placed in gallery.
6. Colour & Anomalies
Although we are confident that our production process produces images that closely match the original product as much as possible; goods may not appear the same colour as shown on the website.
Contact Address and Company Details
The Keith Vaughan Society
Tredegar House, London E3 2AN
Tel: 07899 715927